THE ULTIMATE ACCOUNT MANAGER™
Move from Reactive to Proactive Customer Service and True Account ManagementEstimates are that over 400,000 new people will enter the insurance industry in the next three years, yet…
we still have not figured out how to train those we already have!
That ends NOW!
The Ultimate Account Manager school is not your typical CE class - the issues discussed in this class offer REAL WORLD solutions to the problems faced by Account Managers – too much work, too little time, and too high demands – all with too little enjoyment, career growth or confidence that you are really making a difference for your clients and your agency.
Attendees will walk away with practical solutions to your most challenging issues, a rejuvenated sense of purpose and a renewed commitment to being an extraordinary Account Manager in a great industry!
Take all 3 days - or just one!
The Ultimate Account Manager school is offered as a 3-day certificate program*, but you can take just one day (or two!) if you prefer! Review the topics for each day and choose which is right for you!
Take all three days and save 20% on your registration fee!
Send multiple people from the same agency and an additional 20% on the registration fee for each additional attendee! (Use Promo Code - UAM2&UP)
DAY 1
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Defining Value: Make Me Say WOW!
The Ultimate Account Manager
Zero Backlog™ Desk Management
The Insurance Marketplace
The Risk Management Process
Contract Law and Policy Analysis
DAY 2
E&O Loss Control
Certificates / Evidence of Insurance
Generations at Work
Career Development
Dealing with Diversity
The Future of Insurance: Current and Emerging Issues
DAY 3 (CL)
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Exposure Identification Tools
The Ultimate Submission
Underwriting and Rating Basics
Coverage Comparisons
Creating Proposals that SELL
Additional Insured Endorsements
Commercial Lines Market Update
*Ultimate Account Manager School certificate is only awarded to participants who complete all three days
BE ON TIME! Class begins promptly as scheduled with registration beginning 30 minutes prior to class. Please remember that if you arrive more than 10 minutes late after the class begins, you WILL NOT receive CE credit.
CANCELLATION POLICY: No refund for cancellations within 10 business days of a class. Changes made within 10 business days of the class will incur a $35 processing fee. Substitutions are permitted with prior written notification. If you do not attend, and do not notify IIABSC 24 hours prior to the seminar, you will not be allowed to transfer your registration fee and will not receive a refund. All cancellations and transfers must be submitted in writingIIABSC gladly complies with Title III of ADA
$175 Member per day / $420 Member all 3 days
$195 Non-Member per day/ $470 Non-Member all 3 days
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